Auto glass industry news and trends
Artificial intelligence and automation are beginning to transform how glass claims are processed, reviewed, and managed. While the human element remains essential, technology is making every step faster and more accurate. Automated coverage verification eliminates manual lookups. API-driven verification happens in real-time during the call, confirming policy status, coverage details, and deductible amounts without requiring…
The landscape of auto glass technology evolution continues to evolve rapidly, driven by technological advancement, regulatory changes, and shifting market dynamics. For insurance carriers managing glass programs and the TPAs that support them, understanding these developments is not optional — it is essential for maintaining competitive, compliant, and cost-effective operations. In 2026, the convergence of…
Not all ADAS recalibrations are created equal. Understanding the differences between static, dynamic, and dual calibration helps carriers set appropriate pricing and helps shops deliver correct service. Static calibration is performed in a controlled environment. The vehicle is positioned in front of a target board at a specific distance and angle. Cameras and sensors are…
The landscape of telematics glass claims verification continues to evolve rapidly, driven by technological advancement, regulatory changes, and shifting market dynamics. For insurance carriers managing glass programs and the TPAs that support them, understanding these developments is not optional — it is essential for maintaining competitive, compliant, and cost-effective operations. In 2026, the convergence of…
The landscape of autonomous vehicle glass claims future continues to evolve rapidly, driven by technological advancement, regulatory changes, and shifting market dynamics. For insurance carriers managing glass programs and the TPAs that support them, understanding these developments is not optional — it is essential for maintaining competitive, compliant, and cost-effective operations. In 2026, the convergence…
The landscape of weather prediction glass claims continues to evolve rapidly, driven by technological advancement, regulatory changes, and shifting market dynamics. For insurance carriers managing glass programs and the TPAs that support them, understanding these developments is not optional — it is essential for maintaining competitive, compliant, and cost-effective operations. In 2026, the convergence of…
The landscape of glass repair replacement adhesives continues to evolve rapidly, driven by technological advancement, regulatory changes, and shifting market dynamics. For insurance carriers managing glass programs and the TPAs that support them, understanding these developments is not optional — it is essential for maintaining competitive, compliant, and cost-effective operations. In 2026, the convergence of…
Telematics — the technology that collects and transmits vehicle data in real time — is beginning to influence how auto glass claims are initiated, verified, and processed. While the impact is still emerging, the direction is clear. Automatic damage detection is possible today. Some telematics systems can detect the impact signature of a stone strike…
The rapid growth of electric vehicles is creating new considerations for the auto glass industry. From specialized glass types to ADAS integration, EVs present unique challenges for carriers, TPAs, and glass shops. Acoustic windshields are more common in EVs. Without engine noise to mask road and wind sounds, many EV manufacturers use acoustic laminated windshields…
Auto glass claims do not occur at a steady rate throughout the year. Weather patterns significantly influence when and where claims spike, and understanding these patterns helps carriers and TPAs prepare for volume fluctuations. Hail season drives the biggest volume spikes. From April through September, severe thunderstorms with hail produce dramatic surges in glass claims…
