How EFT Payment Works for Glass Shops in a TPA Network
One of the biggest advantages of working within a TPA network is reliable, predictable payment via Electronic Funds Transfer (EFT). Understanding how the payment process works helps glass shops manage cash flow and avoid common issues.
The payment cycle starts with invoice submission. After completing a repair or replacement, the shop submits the invoice through the TPA billing portal with all required documentation — NAGS part numbers, labor details, photos, and any recalibration records.
Invoice review is the next step. The TPA reviews the invoice against the carrier-approved pricing schedule. If everything matches, the invoice is approved for payment. If there are discrepancies — incorrect pricing, missing documentation, or unapproved charges — the TPA will flag the invoice for correction.
Approved invoices enter the payment queue. Most TPAs process payments on a defined schedule — typically weekly or bi-weekly. The exact timing depends on the carrier program terms and the TPA payment cycle.
EFT deposits directly to your bank account. Once processed, the payment is deposited electronically. You can track payment status through the billing portal, so there are no surprises about when to expect funds.
Common payment delays and how to avoid them. The most frequent causes of payment delays are incomplete documentation, pricing discrepancies, and missing referral numbers. Submitting clean, complete invoices on the first pass is the single most effective way to accelerate payment.
Reconciliation is important. Match each EFT deposit against your submitted invoices to ensure every approved claim was paid. If you notice discrepancies, contact the TPA promptly for resolution.