Advanced Driver Assistance Systems have transformed the auto glass industry, and insurance professionals who lack a thorough understanding of ADAS recalibration are at a significant disadvantage. This guide covers everything carriers, adjusters, and TPA professionals need to know about recalibration — what it is, when it is required, what it costs, and how to manage…
Auto glass fraud costs the insurance industry hundreds of millions of dollars annually, and the schemes are becoming more sophisticated. While most glass shops operate ethically, the high volume and relatively low scrutiny of glass claims create opportunities that bad actors exploit. Understanding these schemes is the first step toward preventing them. One of the…
The insurance industry is experiencing a decisive shift in how auto glass claims are managed. In 2026, more carriers than ever are choosing to outsource their glass programs to specialized third-party administrators rather than handling them internally. This trend is not a passing fad — it reflects fundamental changes in the economics, technology, and complexity…
