About G/TPA
A glass third-party administrator built on relationships, not just transactions.
OUR STORY
How G/TPA Started
G/TPA was founded after identifying a clear gap in how glass claims were being handled. Carriers deserved better — better service for their policyholders, better data on their programs, and a partner who actually understood glass. So we built the infrastructure from the ground up: a purpose-built platform, a vetted nationwide shop network, a dedicated claims call center, and reporting that gives carriers real visibility into program performance.
We launched our first carrier program and proved the model in production — with real claims, real policyholders, and real shops. That experience validated every decision we made about how a glass TPA should operate, and it continues to shape how we build and improve every day.
Headquartered in Davison, Michigan
Purpose-built claims call center
Nationwide glass shop network
OUR MISSION
“We exist to build real relationships — not just process transactions. Every call is an opportunity to make someone’s bad day a little better.”
Glass claims happen on bad days. A rock hits a windshield, a break-in shatters a window, a storm damages a fleet. We built G/TPA around the idea that how you handle those moments matters — for policyholders, for shops, and for the carriers who trust us with their brand.
OUR VALUES
What Drives Us
Accuracy
Every claim record, every invoice, every payment — precision matters.
Warmth
Policyholders call on bad days. We answer with patience and genuine care.
Ownership
We treat your program like our own. Problems get solved, not passed along.
Integrity
We do what we say. Transparent when things don’t go as planned.
Michigan-Based. Nationally Ready.
G/TPA is headquartered in Davison, Michigan. Our platform and processes are built to support carrier programs wherever policyholders drive.
Want to Meet the Team?
We’d love to talk about how G/TPA can support your glass program.